GDPR Art. 22 automated decision logging — what actually satisfies auditors?
We operate a scoring system that influences customer segmentation. Under GDPR Article 22, we need to document the logic involved, significance, and envisaged consequences of automated processing. Our first audit flagged our documentation as 'insufficiently granular'. Current documentation covers: feature list, model type, threshold values, and a high-level description of the decision flow. The auditor wanted per-decision-factor weighting and a clear trace from input data to output category. Jurisdiction: EU/DE primary, with US-CA overlap for a subset of users. How did your team structure the Art. 22 documentation? Did you implement a decision-logging layer that captures feature contributions per decision, or is a static model description sufficient in practice? Also curious how SOC 2 and AI Act requirements overlapped or conflicted with this.